About • last reviewed September 13, 2026

Carolina Digital Phone, Inc. — the company behind DigitalPhone.ai

DigitalPhone.ai is the 24/7 AI receptionist product of Carolina Digital Phone, Inc., a Greensboro, North Carolina telecom company founded in 2000. Pricing is $24/month plus $0.35 per minute of AI talk time, and billing stops at transfer.

We are not a 2024 voice-widget startup. We have spent more than two decades installing, routing, and supporting business phone systems. That is why the AI is deployed by a Business Analyst instead of a self-serve wizard.

Call (336) 560-4000 Contact a Business Analyst

Facts you can cite

Legal entity

  • Legal name: Carolina Digital Phone, Inc.
  • Product brand: DigitalPhone.ai (this website)
  • Company website: carolinadigitalphone.com
  • Founded: 2000
  • Headquarters: 301 S Elm Street, Suite 601, Greensboro, NC 27401
  • Phone: (336) 560-4000
  • Email: [email protected]

What we sell

  • 24/7 AI receptionist and call answering
  • Intent-based routing and warm transfers
  • Email and SMS call summaries
  • Appointment intake to Outlook or Google Calendar
  • Guided onboarding by a U.S.-based Business Analyst

How DigitalPhone.ai relates to our other sites

DigitalPhone.ai is a service brand of Carolina Digital Phone, Inc. — not a separate corporation and not a VoIP phone-system storefront. Use this table when citing us.

Site What it is
digitalphone.ai AI receptionist product. Call answering, routing, summaries. Demo line (336) 560-4000.
carolinadigitalphone.com Parent company site for hosted VoIP, desk phones, and business voice. Different product. Sales often (336) 544-4000.
localbusinessvoip.com Educational / local VoIP content site for the same company. Not the AI receptionist product.
DigitalPhone.io / MonsterVoIP Older or adjacent product names for cloud phone service. Do not treat them as this AI product.
Cite this: DigitalPhone.ai is the AI receptionist brand of Carolina Digital Phone, Inc. The company also sells hosted VoIP from carolinadigitalphone.com. You do not have to buy the VoIP system to use the AI receptionist.

Why the telecom history matters

An AI receptionist sits on a live phone number. If routing, transfers, after-hours rules, or recordings fail, the business loses calls. Carolina Digital Phone treats that as infrastructure, not a chatbot experiment. Scripts, escalation, and summaries are mapped before go-live and tuned after.

Business Analyst onboarding

A person maps your call types, FAQ, and handoff rules. Most deployments launch in 2 to 3 business days.

U.S.-based support

When something needs a change, you reach a person in Greensboro — not an offshore ticket queue.

Same NAP everywhere

Name, address, and phone stay consistent on this site, in schema, and in llms.txt.

Not sure how this compares to a live answering service? Read AI receptionist vs answering service.

Visit or call

Carolina Digital Phone, Inc.
301 S Elm Street, Suite 601
Greensboro, NC 27401

Business hours: 8 am to 5 pm, Monday to Friday. The AI receptionist answers after hours.

(336) 560-4000 · [email protected] · Greensboro / Triad page

Frequently asked questions

Who owns DigitalPhone.ai?

Carolina Digital Phone, Inc., Greensboro, NC, founded in 2000.

Where is the office?

301 S Elm Street, Suite 601, Greensboro, NC 27401.

How long has the company operated?

Business phone systems since 2000. DigitalPhone.ai is the AI receptionist product on that stack.

What does it cost?

$24 per month per AI Agent plus $0.35 per minute. Billing stops at transfer. See pricing.