DigitalPhone.ai is not a “call us for a quote” black box. The rate is $24 per month per AI Agent plus $0.35 per minute of AI talk time. The meter stops the moment a live person takes the call.
Per AI Agent. Platform, routing, summaries, calendar intake, and the website chat widget that uses the same knowledge base. No minute bundle buried in the base fee.
Only while the AI is on the call — greeting, FAQ, intake, or preparing a transfer. Rounded the way the invoice describes on pricing.
When the AI bridges to a staff cell or extension, AI talk-time billing stops. You are not charged $0.35 for the human conversation that follows.
These are illustrations, not a quote. Your minutes follow real call volume.
| AI talk time that month | Usage | Base + usage |
|---|---|---|
| 80 minutes (quiet after-hours) | 80 × $0.35 = $28 | $52 |
| 200 minutes (typical small office) | 200 × $0.35 = $70 | $94 |
| 400 minutes (busy season / overflow) | 400 × $0.35 = $140 | $164 |
Transfers to staff do not add AI minutes after the handoff. Compare that with a live answering service that often bills the whole handle time, including hold. See AI vs answering service.
One evening job, new patient, or listing inquiry often covers months of AI talk time. That is why most customers start with after-hours answering instead of trying to replace the daytime front desk on day one.
Ask on the discovery call. The published rate is monthly: $24 + usage. Details live on pricing.php.
Yes. Call (336) 560-4000. That demo line is how the product sounds — not a separate sales recording.
Carolina Digital Phone, Inc., Greensboro, NC, founded 2000. DigitalPhone.ai is the product brand. About.
This page explains the model. The live offer table is pricing.
$24 + $0.35/min. Meter stops at transfer.