The AI is only useful if the summary lands where your team already works. DigitalPhone.ai delivers structured email and SMS recaps and can place appointment requests on Outlook or Google Calendar. Pricing is $24/month plus $0.35 per minute of AI talk time, and billing stops at transfer.
Each handled call can email caller name, number, intent, urgency, and next step to the inbox you choose — service writer, leasing, intake, or a shared group.
On-call staff can get a short text when a call is urgent: leak, after-hours pain, stranded motorist, storm-damage lead.
Appointment requests can book to the calendar you already use, or capture preferred windows for a human to confirm.
When the AI hands off, the live person hears who is calling and why so they do not restart the intake.
The same knowledge base can power on-site chat so web visitors get the same hours, routing, and next step as callers.
A Business Analyst can connect summaries to the CRM or dispatch tool you already run. We do not force a new dashboard.
During onboarding we collect destination addresses, calendar accounts, after-hours numbers, and which call types should text versus email. Standard email, SMS, Outlook, and Google Calendar connections are part of onboarding — not a separate product SKU.
Yes. Book directly or capture preferred times for confirmation.
Email after the call, optional SMS for urgent types you define.
No. AI talk-time billing stops at the transfer.
Standard destinations are included. Service is $24/mo + $0.35/min.