Roadmap • last reviewed September 13, 2026

What we are building next

The AI receptionist market changes every week. We would rather ship the next useful piece than pretend the product is finished. This page is the public list of work in beta or headed to production — CRM hooks, dispatch texts, finding the right on-call person, outbound campaigns, and intelligence that sits beside a live call.

Production service today remains $24 per month plus $0.35 per minute of AI talk time, billing stops at transfer. Items below are not billed as separate SKUs until they leave beta.

Beta Coming soon Built in Greensboro
Planning notebook with call-flow sketches next to a desk phone and laptop
Roadmaps are written from customer calls, not from a slide deck. Tell a Business Analyst what the next integration has to do.
Not a promise of a date. Items move, shrink, or wait on a carrier or CRM. If a feature is the reason you would buy, say so on the discovery call so we can tell you whether it is preview, waitlist, or already in your tenant.

On the board now

n8n chat and SMS Dev

An n8n node so chat or SMS from a workflow hits the same agent that answers the phone — dispatch texts, web chat, or a CRM-triggered message.

IVR detection (outbound) Dev

If an outbound agent reaches a menu instead of a person, it navigates with voice or DTMF instead of talking over “press 1.”

Email template manager Dev

Library, preview, visual editor with placeholder chips, test-send, history. Bind a template to send-email with From Name and Reply-To.

OpenTable reservations Dev

Restaurant template looks up availability and books through OpenTable. Hours, party size, SMS confirmations, and a small outcomes dashboard.

Outbound: retry, consent, DNC Dev

Retry by outcome with caps and backoff. Consent basis and local-time calling windows. AI disclosure recorded. 24h/7d/30d abandon rate. Org do-not-call list checked before every dial. Optional fixed greeting before the model starts.

Models and voices Beta

One catalogue of nine models (GPT-4.1 default). Gemma 4 31B, Deepgram Flux, Cartesia v3/v3.6, Cartesia STT. Dead Google STT option removed.

Call transfers Dev

Attended warm transfer (SIP REFER + Replaces) so the PBX keeps the original caller ID — verified on NetSapiens. Optional line spoken before a blind transfer can be edited or turned off.

Ride-along intelligence Design

Listen beside a live call: sentiment alerts, intent tags, keyword/compliance pings, post-call action summary, supervisor dashboard. Coaching layer — not a second receptionist.

Requests come from customer calls in Greensboro. If an item is blocking a rollout, say which one. Live price is still on pricing and cost.

Call (336) 560-4000 Email an analyst What ships today