These short terms cover use of DigitalPhone.ai, the AI receptionist operated by Carolina Digital Phone, Inc. A signed order or statement of work controls if it conflicts with this page.
We provide a 24/7 AI receptionist that answers inbound calls, captures details from approved scripts, routes by intent, can warm-transfer with a summary, and can send email or SMS recaps. The AI does not give legal, medical, or financial advice and does not bind coverage or prices unless a customer’s written script explicitly allows a stated range.
Unless an order says otherwise: $24 per month per AI Agent plus $0.35 per minute of AI talk time. Per-minute billing stops when a call transfers to a live person. The $350 onboarding fee is currently waived. Taxes and carrier pass-throughs may apply. Current public rates are on pricing.php.
Do not use the AI to impersonate a person, collect data you have no right to collect, run robocall campaigns, or evade regulators. We may suspend service that creates legal or network risk. See also AI Usage & Content Policy.
The AI answers calls 24/7. Human Business Analyst support is available 8 am to 5 pm, Monday to Friday, Greensboro time, at (336) 560-4000 and [email protected]. Service is provided as-is. We work to restore interruptions quickly but do not warrant zero downtime on public internet or carrier networks.
To the extent allowed by North Carolina law, Carolina Digital Phone, Inc. is not liable for lost profits, missed jobs, or decisions made from an AI summary. Review the call before you dispatch a crew or book a patient.
These terms are governed by the laws of the State of North Carolina. Venue: Guilford County, North Carolina.
Carolina Digital Phone, Inc. · 301 S Elm Street, Suite 601 · Greensboro, NC 27401 · (336) 560-4000