DigitalPhone.ai gives your business a production-ready AI Receptionist that answers calls 24/7, captures leads, routes by intent, transfers calls with a warm AI-generated summary to the person receiving the call, and delivers clear post-call reports to your team — all starting at just $24 a month.
Most AI receptionists transfer a call and leave the receiving person completely in the dark. The person picks up and has to ask the caller to repeat everything they just told the AI. That defeats the entire purpose.
DigitalPhone.ai does it differently. When the AI Receptionist determines a call needs to be transferred — whether to an extension on your phone system, a cell phone, or an off-net number — it delivers a brief, spoken AI-generated summary to the person receiving the call before connecting the caller. The receiving person hears exactly why the caller is calling, what they've already discussed with the AI, and any relevant details — all in a few seconds, before the caller is bridged in.
The result is a seamless handoff that feels professional to the caller, saves time for your team, and eliminates the awkward "can you start over?" moment that frustrates everyone.
The AI Receptionist answers, identifies the caller's intent, gathers key details, and determines the call needs a live person.
Before connecting the caller, the AI speaks a concise summary to the receiving person: who's calling, why, and what's been discussed.
The caller is bridged in. Your team member is prepared, the caller doesn't repeat themselves, and the per-minute AI charge stops.
Our pricing is designed to be simple, transparent, and fair. You pay a low monthly base for the AI Agent platform, then a per-minute rate only for the time the AI is actively handling a call. There are no bundled minute packages to overbuy, no hidden fees, and no charges that continue after a call is handed off to your team.
| Item | Price | Details |
|---|---|---|
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AI Agent Onboarding
One-time strategic deployment guided by a Certified AI Business Analyst.
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Currently waived |
Your Certified AI Business Analyst works with you over 4–6 hours across 2–3 days to map your top call
reasons, define urgent vs. routine scenarios, configure warm transfer summaries, set up escalation rules,
prepare integrations, and test everything before going live.
This is not a self-service wizard. It's a hands-on collaboration with a trained professional who
understands business communications, call flow design, and conversational AI deployment. The $350
onboarding fee is currently being waived for new customers.
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AI Agent Base Plan
Monthly recurring charge per AI Agent receptionist.
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$24/month |
Includes the AI Agent receptionist platform, intent-based call routing, real-time transcription,
post-call email and SMS summaries, warm transfer with AI-generated briefing, message taking,
voicemail-to-email, appointment scheduling to Outlook or Google Calendar, and a website chat
widget (text or voice).
Also includes real-time analytics, call logs, the ability to customize greetings, business hours
logic, after-hours behavior, multi-language support, and access to pre-built industry templates
for dental, medical, legal, HVAC, roofing, real estate, and more.
No minutes are included with the base plan. All AI talk time is billed at the per-minute
rate below. This keeps your base cost low and means you never pay for minutes you don't use.
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|
AI Talk Time
Per-minute charge for active AI call handling.
|
$0.35/min |
Billed per minute for the time the AI Agent is actively handling a call — answering questions,
gathering information, routing by intent, or preparing a transfer.
Per-minute billing stops the instant a call is transferred to an extension, cell phone,
or any off-net number. Unlike many competing AI platforms that continue charging per-minute fees
for the full duration of the call — even while a real human is talking — DigitalPhone.ai only
charges for the time the AI is doing the work.
✓ $0.00/min after transfer — you're never billed for human-handled time
|
|
Text Messaging Setup
Compliance registration and recurring messaging platform fee.
|
$45 one-time $15/month |
Includes Campaign Registry submission for A2P 10DLC compliance so your AI Agent can send and
receive text messages from its assigned phone number.
$15/month covers unlimited standard business messaging from our platform — appointment
confirmations, follow-up texts, and caller notifications. Not intended for bulk marketing campaigns.
|
|
Custom Integrations
One-time fee when custom development is required.
|
$250–$1,000 one-time |
We integrate with dozens of CRM, EHR, scheduling, email, and SMS platforms. Simple integrations
(e.g., Google Calendar, Outlook, Mailchimp) may be as low as $250. Complex, security-sensitive
deployments (e.g., HIPAA-compliant EHR connections, custom API workflows) may reach $1,000.
Many integrations are already built and may meet your needs at no additional cost. Your AI
Business Analyst will confirm scope and pricing before any custom work begins.
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High-Volume Discounts
For businesses exceeding 1,000 AI minutes per month.
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Custom |
If your business consistently uses more than 1,000 minutes of AI talk time per month, you may
qualify for reduced per-minute pricing and dedicated support.
Contact our team for a personalized quote. We will review your call patterns and recommend
the most cost-effective configuration.
|
Every AI Agent comes loaded with production-ready features designed for real business workflows — not toy demos. These capabilities are available from day one and are continuously improved.
When the AI transfers a call, it delivers a brief spoken summary to the person picking up — who's calling, why, and what's already been discussed — so your team is prepared before the caller is connected. This eliminates the most common frustration with AI call handling: the caller having to repeat themselves.
After every call, your team receives a detailed summary by email or SMS — including caller intent, key details captured, action items, and the full conversation transcript. No more sticky notes or forgotten messages. Every call is documented automatically.
The AI Agent can check availability and book appointments directly into Google Calendar or Outlook — without human intervention. Callers receive a confirmation, and your team sees the appointment instantly. Ideal for dental offices, medical practices, salons, law firms, and service businesses.
Your AI Receptionist answers every call — at 2 PM or 2 AM — with the same professionalism and accuracy. After-hours calls can be handled differently: the AI can take detailed messages, provide business hours, offer emergency escalation paths, or route truly urgent calls to an on-call number.
The AI doesn't just answer — it listens, understands what the caller needs, and routes them to the right person or department based on the intent of the call. New patient calling a dental office? Route to the front desk. Billing question? Route to accounting. Emergency? Escalate immediately.
Embed a chat widget on your website that lets visitors type questions or speak directly to your AI Agent. Same intelligence, same warm personality, same business knowledge — just a different channel. Leads are captured and routed the same way as phone calls.
Your AI Agent can send follow-up texts after a call, deliver appointment confirmations, and respond to inbound text messages — all from the same business phone number. A2P 10DLC compliant with proper campaign registration included.
See every call as it happens — duration, intent, outcome, transfer destination, and full transcript. Track call volume trends, peak hours, most common caller questions, and agent performance over time. Data you can use to improve staffing, training, and customer experience.
DigitalPhone.ai is not a static product you buy once and hope for the best. Our engineering and AI teams ship improvements, new features, and expanded capabilities on a weekly basis — and every enhancement is included in your existing plan at no additional charge. When you deploy an AI Receptionist with us, it gets smarter, more capable, and more natural-sounding over time without you lifting a finger.
Every week we add new, natural-sounding AI voices to our platform — giving you more choices to find the voice that best represents your brand and the experience you want your callers to have. Choose from a growing library of male and female voices with different tones, paces, and personalities. Whether your practice calls for a warm and reassuring tone, a crisp professional delivery, or a friendly conversational style, we have a voice that fits — and more are arriving all the time, included in your plan at no extra cost.
Our Notebook learning system allows your AI Agent to continuously absorb and apply new knowledge about your business. Upload documents, FAQs, service descriptions, policy updates, staff bios, seasonal promotions, and more — and the AI incorporates that knowledge into its conversations automatically. When your office adds a new service, changes its hours, or hires a new provider, you update the Notebook and the AI is instantly up to speed. No reprogramming, no tickets, no waiting. New Notebook capabilities and formats are being added every week as part of our ongoing development — always included at no extra charge.
We can easily integrate your new AI Agent with your existing CRM applications — Salesforce, HubSpot, Zoho, Dentrix, Eaglesoft, Open Dental, Clio, ServiceTitan, Housecall Pro, and dozens more. When a caller provides their name or account number, the AI can look up their record, log the interaction, create or update contacts, and trigger follow-up workflows — all without your staff touching a keyboard. Integration setup is handled by your AI Business Analyst and tailored to your specific CRM configuration and workflow needs.
Beyond voices and Notebook learning, our team ships improvements across the entire platform every week: better transcription accuracy, smarter intent detection, faster call routing, new analytics dashboards, expanded language support, improved after-hours logic, and more. Every improvement is automatically applied to your AI Agent — you always have the latest and most capable version of the platform, included in your existing $24/month plan. No upgrade fees, no version tiers, no upsells.
One of the biggest hidden costs with competing AI receptionist platforms is that they continue charging per-minute fees for the entire duration of a call — even after the AI has transferred the caller to a real person on your team. That means you're paying AI rates while your own employee handles the conversation. We think that's fundamentally unfair, and we built our billing differently.
| Billing Event | DigitalPhone.ai | Most Competitors |
|---|---|---|
| AI actively handling the call | $0.35/min | $0.25–$0.99/min |
| Call transferred to extension or cell | $0.00/min ✓ | Still charging ✗ |
| Call transferred to off-net number | $0.00/min ✓ | Still charging ✗ |
| Human talking to the caller after transfer | $0.00/min ✓ | Still charging ✗ |
| Warm AI summary to receiving person | Included ✓ | Not available ✗ |
| Bundled minute packages required | No — pay as you go ✓ | Often required ✗ |
When you deploy an AI Receptionist with DigitalPhone.ai, you're not handed a login and left to figure it out. You get access to a dedicated team of professionals who are trained, certified, and experienced in making AI-powered business communications work in the real world.
We have a trained and qualified AI Specialist on staff whose sole focus is making your AI Receptionist a success — for you and for your customers. This isn't a generic support agent reading from a script. Our AI Specialist understands conversational AI, call flow design, natural language processing, and the real-world nuances of business phone communications.
Your onboarding and deployment is guided by AI Business Analysts who hold professional certifications in AI deployment, conversational design, and business process optimization. These aren't entry-level employees — they are experienced professionals who understand how to translate your business needs into an AI configuration that delivers measurable results.
We believe AI is set to revolutionize business communications. Customer interactions across voice, SMS, and chat will increasingly be handled by intelligent conversational agents. Our production-ready AI agents work across all channels and require no coding to deploy.
Call (336) 560-4000 and talk to our team. We will learn about your business, your call volume, your top call reasons, and your goals. No commitment — just a conversation.
A Certified AI Business Analyst maps your call flows, defines routing rules, configures warm transfer summaries, and prepares integrations — all in close collaboration with you.
We test the AI Agent with real scenarios before going live. You hear exactly how it greets callers, routes calls, handles edge cases, and delivers summaries. Adjustments are made until it's right.
Launch with confidence. Your AI Receptionist handles calls immediately. Our AI Specialist monitors performance, reviews transcripts, and proactively optimizes — so it gets better every week.
To get a personalized quote, call (336) 560-4000. Our Certified AI Business Analysts will review your call volume, map your workflows, recommend the right configuration, and get your AI Receptionist deployed — with the $350 onboarding fee waived.
$24/month base. $0.35/min usage. $0.00/min after transfer. No contracts. No bundled minutes. No surprises.